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Support and contact (community project)

OntoCode / OntoCore is an open-source project. Support is provided on a best-effort basis.

Where to ask questions

Kind Where
How do I…? / usage questions GitHub Discussions (Q&A)
Bug reports GitHub Issues with reproduction steps, sample ontology (if possible), and logs
Feature ideas GitHub Discussions (Ideas) or an issue if you already have a concrete proposal

Please prefer Discussions for questions so Issues stay focused on defects. Link the doc page you followed when asking.

What to include in a report

Include:

  • OntoCode extension version (or CLI version)
  • OS + VS Code version
  • Whether the workspace is trusted (VS Code Restricted Mode changes behavior)
  • Output logs from View → Output → OntoCore Language Server (VS Code)
  • A minimal reproduction (ideally a small .ttl or .obo file)

Before you ask

Security reports

Do not open public issues for security reports. Report vulnerabilities via GitHub Security Advisories:

https://github.com/eddiethedean/ontocode/security/advisories/new

See also: Security policy

Response expectations

  • No SLA is provided.
  • Security advisories are handled per the published policy.